Make Your Hotel stay comfortable with Vouch Guest Platform

 

Vouch, a hotel technology supplier, has launched Bespoke by Vouch, a digital guest platform for hotels that blends pre-arrival guest interaction with experience customization.

The platform provides hotel customers with a straightforward method to customize their hotel experience while increasing hotel productivity and income through smart automation.

Since its introduction vouch has collaborated with hotels to develop digital solutions that assist and improve the modern hotel experience while also increasing efficiency in hotel operations. They are well-positioned to offer an optimal solution that optimizes visitors’ experience. Hotels today are confronting an increase in visitor demands while dealing with an unprecedented personnel crisis. The pre-arrival experience, which is sometimes overlooked, has been mostly labor-intensive, and this delay in digitization has produced a significant efficiency gap for hotels as compared to other companies in the service sector. This is where vouch can help hotel partners by providing dependable solutions to help them in their efforts to give a wonderful guest experience every time.

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The flexibility for guests to improve their hotel stays before arrival, providing them more time to make decisions and plan their itineraries, is one of the key benefits of Bespoke by Vouch. With a comprehensive upselling channel that reaches out to all customers with personalized recommendations during pre-arrival, hotels can spend more time preparing to execute each add-on to perfection. Pre-arrival data gathering of visitor information such as dietary requirements, arrival times, and stay purposes in order to better understand each guest and serve them.

 

Powerful management platform that provides hotels with complete pricing and inventory control over all things offered on Bespoke by Vouch, including room upgrades, spa packages, food and beverage offers, and third-party auxiliary services. Unlike previous market solutions, which enable guests to bid or request add-ons, only to be disappointed upon check-in owing to unavailability, delivery of every funded transaction is assured. The front office and bookings departments save manpower since all transactions are performed digitally and linked to the hotel’s Property Management System (PMS) without the need for human intervention.

The software is set to block access for guests on the day of their arrival, guaranteeing that there are no unexpected, last-minute requests that hotels would be pressured to fulfil. Furthermore, for room upgrades, the platform initiates a second round of inventory checks on the hotel’s PMS to confirm room availability before allowing visitor payment on the platform.

 

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