TeamLease Services highlights 64% workforce expansion in India’s travel and hospitality sector amidst rising air travel and tech integration

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India’s Travel and Hospitality sector is experiencing an unprecedented resurgence, spurred by a mixture of rising air travel, non secular tourism, and evolving client preferences for personalised, tech-driven experiences. According to TeamLease Services’ Employment Outlook Report (EOR) for H1 FY25, 64% of employers in the Travel and Hospitality trade are increasing their workforce as they adapt to rising demand, whereas 19% report reductions and 17% point out no change in workforce measurement. This resurgence displays a broader trade restoration, with the sector projected to develop by 8-10% yearly.

This renewed hiring momentum is additional fueled by tech-enabled companies reminiscent of ghost kitchens, AI-driven personalised visitor experiences, and increasing home travel. As a consequence, Travel and Hospitality has seen a internet employment change of 9.86%, marking a major rebound in comparison with earlier years. The sector’s development is being pushed by adaptive methods like low season travel incentives and premium travel experiences.

Kartik Narayan, CEO- Staffing, TeamLease Services, remarked: “India’s travel and hospitality sector is at the cusp of unprecedented growth. The rising demand for premium travel experiences, coupled with innovations in technology, is creating a catalytic impact on how the industry operates. As more travelers embrace digital platforms, companies are focusing on roles that enhance customer experience, positioning the sector as a major employment generator in the coming years. We are committed to offering workforce solutions that align with this evolving landscape, enabling companies to meet the growing demand while driving job creation.”

The workforce expansion is very outstanding in key cities. Delhi leads the best way with 58% of employers actively hiring, adopted by Mumbai at 57% and Bengaluru at 55% in current job areas. New hiring hotspots embody Bengaluru at 16%, with Pune and Chennai at 12% every for rising job markets. These cities are seeing strong hiring exercise, pushed by elevated travel demand and the expansion of travel infrastructure.

Sales roles are on the forefront of this hiring increase, with 82% of employers prioritizing these positions in the Travel and Hospitality sector. Marketing roles additionally stay essential, with 44% of employers specializing in digital and offline promotion efforts to seize new market alternatives. Additionally, as gig work participation is anticipated to extend to 15-20% by the tip of 2025, there’s a rising reliance on seasonal hires, with a 25-30% improve in seasonal hiring projected throughout peak travel intervals.

Balasubramanian A, SVP and Business Head at TeamLease Services, acknowledged: “The Indian travel industry is entering an exciting phase of growth, driven by innovations in air travel, religious tourism, and the rising popularity of solo travel. Our data shows that employers are ramping up their hiring efforts, particularly in customer service, sales, and operations roles, which are set to account for 30-40% of new jobs over the next year. This hiring uptick aligns with the sector’s anticipated growth trajectory, and with government initiatives like UDAN making air travel more accessible, we expect even more roles in airlines, airports, and related travel services.”

Furthermore, non secular tourism is about to be a significant development driver, with faith-based travel turning into more and more standard throughout areas. Solo travel can also be contributing to this hiring increase, significantly for personalised tech-driven experiences, resulting in a rise in roles centered on digital advertising and marketing, information analytics, and AI-driven platforms.

As the Travel and Hospitality sector continues its development trajectory, TeamLease Services stays dedicated to offering trade insights and staffing options, serving to companies navigate the complexities of this quickly evolving market and meet the calls for of recent vacationers.

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