RateHawk targets travel agents in Asia

RateHawk, an internet system for reserving resorts, air tickets, and transfers for travel professionals, has established its first Asian headquarters in Singapore. With the bold objective of focusing on travel agents in the quickly rising area, RateHawk is offering native travel professionals with a complicated reserving instrument tailor-made to the native markets. The launch of this hub and authorized entity in Singapore will place RateHawk as a key business participant, actively serving travel agents all through the area.

Following the profitable efficiency in Europe and the Middle East, RateHawk is now focusing on the Asian area with a localized platform and enterprise operations. Local travel agents, operators, travel administration firms (TMCs), and different business professionals could have entry to a full vary of travel providers on RateHawk’s platform: reserving greater than 2.5 million lodging worldwide, flights from over 400 airways, and transfers in 150 international locations. The platform is localized in Thai, Chinese, and Korean. In addition, RateHawk provides devoted language help strains in Thai and Korean, out there inside enterprise hours, in addition to a 24/7 multi-language help line to make sure high-quality buyer care.

The institution of the Singaporean authorized entity will facilitate fee transactions, avoiding extra prices as a consequence of trade charges. Travel professionals will profit from making funds in a number of native currencies, together with Singapore Dollar (SGD), Thai Baht (THB), and Malaysian Ringgit (MYR).

Felix Shpilman, CEO of Emerging Travel Group, commented: “The preliminary market evaluation revealed a strong demand among travel industry players for a user-friendly, comprehensive B2B platform offering a full range of services at competitive terms, powered by advanced technology and high-quality support. Our early operations in the region have demonstrated the product-market fit of RateHawk in Asia. Therefore, we are now ready to elevate our operations and establish a robust presence in the region. We expect that our new legal entity in Singapore will significantly enhance the user experience for partners in Singapore, Thailand, and Malaysia. For us, launching this hub means laying the foundation to become the leading preferred B2B booking platform in Asia. We will continue to further localize the product and ensure full coverage of the entire region”.

RateHawk is getting into the area with a devoted business workforce of over 30 individuals – enterprise growth and gross sales managers – overseeing South-East, South, and East Asia. Each registered associate is assigned with an account supervisor whose function is to assist the associate onboard the system, customise contract settings, and help with monetary issues. Given the potential of the B2B travel sector in Asia, the corporate plans to additional increase the workforce to make sure help for travel businesses in all elements of the continent.

Jennifer Chua, Head of Business Development South-East Asia, commented: “RateHawk is completely positioned to fulfill the wants of travel businesses and operators of all sizes, together with collaborations by way of API and tech platforms. Our in depth 2.5 million sturdy lodging provide spans over 220 international locations, with significantly sturdy protection in Europe, the Americas, and the Middle East, that are in excessive demand amongst native travel professionals.

“Our plan for 2024 is to further strengthen the team and scale the business in Asia by increasing the reach locally. RateHawk will be present at several major regional travel fairs, including ITB Asia later this year, where we will showcase our advanced solutions tailored for the local market”.

Launched in 2016, RateHawk employs over 500 professionals in business roles globally and has workplaces in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The variety of RateHawk companions exceeds 70,000 travel professionals worldwide. RateHawk provides an internet platform and a cell app enabling companions to deal with enterprise remotely.

RateHawk is a part of the UAE-based Emerging Travel Group, a worldwide travel firm that operates travel manufacturers for particular person vacationers (ZenHotels), B2B travel professionals (RateHawk), and company prospects (Roundtrip) in over 190 supply markets. In 2023, Emerging Travel Group achieved a gross transaction worth of $2.6 billion.