Cloudbeds and Cendyn partner to enhance hotel revenue and guest experience

Cloudbeds, the premier hospitality administration software program platform, and Cendyn, a worldwide built-in hotel know-how and companies firm, have as we speak introduced a strategic partnership devoted to driving revenue progress for hoteliers.

This collaboration connects Cloudbeds’s property administration system (PMS) seamlessly with each Cendyn CRM and Cendyn Digital Marketing Platform (DMP), empowering hoteliers to optimize operations and elevate guest relationships to enhance revenue streams. The methods’ integration streamlines operational effectivity by centralizing duties equivalent to cross-channel connectivity, digital promoting administration, and marketing campaign monitoring.

“By harnessing Cendyn’s robust marketing automation capabilities alongside Cloudbeds PMS, hoteliers can automate and optimize marketing campaigns while consolidating guest data” says Chris Egan, Chief Product Officer at Cendyn. “This comprehensive approach enables precise audience segmentation, personalized content creation, and campaign scheduling tailored to guest behavior and preferences.”

The Cendyn and Cloudbeds integration allows hoteliers to consolidate guest knowledge throughout all totally different touchpoints, permitting for personalised advertising efforts. With the centralized digital adverts platform, hoteliers can tailor campaigns to enhance guest experience and drive direct bookings, thereby rising revenue.

Furthermore, by leveraging the mixed energy of Cendyn’s analytics capabilities and Cloudbeds’ PMS, hoteliers acquire actionable insights into guest conduct, marketing campaign efficiency, reserving patterns, and revenue efficiency, offering a transparent pathway to revenue progress.

Sebastien Leitner, VP of Partnerships at Cloudbeds, stated: “Our collaboration with Cendyn marks an important milestone for us. By enhancing our leading PMS solution with Cendyn CRM and digital marketing functionality, we look forward to enabling hoteliers to elevate guest experiences and achieve even greater revenue growth.”